SERVICES
PROFESSIONAL SERVICES
For thINK Members
Your thINK membership gives you access to a variety of professional services designed to help you promote your inkjet press and grow your business. These services from Canon and thINK’s trusted partners are available for free or for purchase at a preferred price through your Canon Solutions America sales rep.
Production Solutions Professional Services
Canon’s Professional Services team exists to help you deploy your new inkjet press. With a focus on getting you results quickly, these seasoned professionals can identify areas of your current workflow that can be optimized or approached in a more cost-effective manner. Their suite of tailored solutions includes:
- Assessment and Needs Analysis
- Application Development & Assistance
- Implementation and Training
- Color Management Implementation
- Integration Services
- Project Management
Professional Subscription Support Services
Canon’s flexible subscription model for post-sale support services gives you a dependable, affordable option for technical support services at a retainer-based pricing structure, including:
- Application Development
- Color Management Implementation
- Application Assistance
- Product Training
- Advanced Application Development
- Project Management
Continuing Support through Project 360
Free of charge to Canon inkjet customers, Project 360° is designed to broaden the scope of services that customers receive when they purchase an inkjet press. Most customers already leverage Canon’s Professional Services Analysts and Advisors in the months immediately following installation, but Project 360° is intended to provide support further out — even several years later. If you need help transitioning more of your work to your installed inkjet press, or if you seek new ways of completing work in a more timely and cost-efficient way, call in the experts. You can reach us at project360@canon.com
Business Development and Strategy
Today’s color inkjet printers are creating new market opportunities for service providers. To successfully grow your high-speed inkjet business, you need a strategic business plan. That plan should define the right applications and business strategy that aligns with the capabilities of today’s technologies. Our strategists will collaborate with your team on how to most effectively position your business, products, and services for growth. This is done by developing an action plan with detailed and executable steps to help you achieve your goals, which we will help you to implement successfully.
High-Speed Inkjet Sales Training
Sales training is a critical requirement for service providers who want to sell sophisticated solutions, such as books and publications on demand, supply chain management, integrated marketing campaigns, and transpromo. Through structured training sessions, we’ll teach your sales team to communicate unique value propositions for the markets you want to target, including key messages that define the benefits of your solutions and your company’s differentiators.
Multi-Channel Marketing Programs and Packages
To help you see a return on your inkjet investment, marketing programs provided by our agency partner Trekk can be added to your Canon Solutions America purchase as add-on à la carte services. These include:
- Lead-Generating Inbound Marketing
- Door-Opening Account-Based Marketing
- Social Media Marketing
- Web Design & Development
- Search Engine Optimization (SEO) and Search Engine Marketing (SEM)
- Paper-to-Pixels Augmented Reality Experiences
- Custom Packages to Meet Your Marketing Needs